Cancellation policy

Subscriptions

Some of our toothbrushes can be bought on subscription. When you subscribe, you receive a fresh delivery every 12 weeks and save 10% on every order, not just the first.

Your payment details are stored securely and you are charged automatically before each delivery. We will email you a few days before each charge so you have time to make changes.

Changing, skipping or cancelling

You can skip a delivery, change the date, change what is in it, or cancel altogether at any time. There is no minimum number of deliveries and no cancellation fee.

Use the link in your subscription emails to manage it yourself, or email info@theboocollective.com.au and we will do it for you. If you cancel before a charge is taken, you will not be charged again.

Refunds on subscription orders

Subscription deliveries are covered by the same terms as any other order. See our Refund policy.

If a delivery is charged after you asked to cancel, contact us at info@theboocollective.com.au and we will refund it.